Macy's Furniture Outlet — A Practical Guide to Shopping Discounted Furniture

Macy's Furniture Outlet stores offer customers access to discounted home furnishings through a clearance-based retail model. These outlets feature a rotating selection of furniture pieces at reduced prices, including items from regular Macy's inventory alongside open-box, floor model, and clearance merchandise. Understanding how these outlets operate, what products are available, and the shopping process can help consumers make informed purchasing decisions when furnishing their homes on a budget.

Macy's Furniture Outlet — A Practical Guide to Shopping Discounted Furniture Image generated by AI

Understanding Macy’s Furniture Outlet Model

Macy’s Furniture Outlet operates as a clearance-focused extension of Macy’s traditional furniture departments. These outlets primarily stock items that have been marked down from regular Macy’s stores, including overstock inventory, discontinued models, and seasonal clearance pieces. The outlet format allows the company to move inventory efficiently while offering customers significant savings on home furnishings.

Unlike full-price Macy’s furniture galleries that maintain consistent inventory and display setups, outlets feature a constantly changing selection based on available clearance merchandise. Store formats typically include warehouse-style layouts with tagged floor models and boxed items, making the shopping experience more treasure-hunt oriented than traditional retail browsing.

Product Categories and Brand Selection

Macy’s Furniture Outlets stock a comprehensive range of home furnishing categories. Sofas and sectionals represent a major portion of inventory, often featuring popular brands like Martha Stewart Collection, Hotel Collection, and various private label lines. Mattress selections typically include both Macy’s branded options and national brands, though availability varies by location and timing.

Bedroom furniture encompasses complete sets and individual pieces, including dressers, nightstands, and bed frames. Dining room collections feature tables, chairs, and storage pieces in various styles from traditional to contemporary. Accent furniture rounds out the selection with items like coffee tables, bookcases, and decorative storage solutions.

Item conditions vary throughout the store. New merchandise in original packaging represents items that simply didn’t sell through regular channels. Open-box items may have been customer returns or display pieces with minimal use. Floor models offer the opportunity to purchase exactly what you see, though these may show normal display wear.

Pricing Strategies and Savings Opportunities

Typical markdown patterns at Macy’s Furniture Outlets range from 30% to 70% off original retail prices, depending on the item’s condition and how long it has been in clearance. Seasonal sales periods, particularly during major furniture shopping seasons like spring and fall, often feature additional markdowns on already reduced merchandise.

Coupons and promotional offers can sometimes be applied to outlet purchases, though restrictions may apply to certain brands or already-discounted items. Verifying true value requires comparing outlet prices to current retail pricing at other furniture stores, not just the original Macy’s price tags, since furniture pricing can vary significantly across retailers.

Customers should research specific furniture pieces online before purchasing to understand typical market pricing and ensure the outlet price represents genuine savings rather than inflated original pricing.

Online Versus In-Store Shopping Experience

Shopping online through Macy’s outlet website provides access to a broader inventory than any single physical location, but limits the ability to inspect items personally. In-store shopping allows customers to examine furniture quality, test comfort levels on seating, and verify dimensions against their space requirements.

Inventory differences between online and physical stores mean that specific items may only be available through one channel. In-store pickup options can combine the convenience of online ordering with the cost savings of avoiding delivery fees, though availability depends on local store inventory.

Measurement verification becomes crucial when shopping outlets, as return policies may be more restrictive than regular retail purchases. Customer service appointments for design consultation may be limited compared to full-service Macy’s furniture galleries, requiring more independent decision-making from shoppers.


Service Type Provider Cost Estimation
Standard Delivery Macy’s Outlet $99-$199 depending on item size
White Glove Delivery Macy’s Outlet $199-$399 including setup
Assembly Service Third-party contractors $75-$150 per piece
In-store Pickup Customer pickup Free

Prices, rates, or cost estimates mentioned in this article are based on the latest available information but may change over time. Independent research is advised before making financial decisions.

Delivery, Assembly, and Return Considerations

Delivery options at Macy’s Furniture Outlets typically include standard delivery and white glove service. Standard delivery involves bringing items to your door, while white glove service includes placement in your desired room and basic assembly for applicable items. Delivery fees vary based on item size, weight, and distance from the outlet location.

Timelines for outlet deliveries may be longer than regular Macy’s purchases due to the clearance nature of inventory and coordination requirements. Assembly services are often available through third-party contractors, with fees depending on furniture complexity and local service rates.

Return and exchange policies for outlet purchases tend to be more restrictive than regular retail policies. Many outlet items are sold as-is, particularly floor models and open-box merchandise. Warranty considerations vary by manufacturer and item condition, with some clearance items having limited or no warranty coverage.

Inspection upon delivery becomes critical since return options may be limited. Customers should carefully examine items for damage, missing parts, or defects before accepting delivery and should document any issues immediately for potential resolution with customer service.